Banking Bank Reviews

U.S. Bank Review [2025]: Special Perks in Select States

Brick-and-mortar U.S. Bank boasts better-than-usual APYs and uncommon benefits on its savings and checking accounts, but it only offers accounts to about half the country despite its size.

Updated Nov. 12, 2025
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U.S. Bank

U.S. Bank

OUR VIEW

If you live in one of the 27 states where U.S. Bank operates,1 you can take advantage of the big bank's higher-than-usual APYs and varied account options. Plus, it offers special account perks through its relationship Smart Rewards program, such as loan discounts, fee waivers, and free kids' banking services. It also has a broad branch and ATM network within its footprint.

If you like having the option to visit a branch in person for questions or to make large deposits, U.S. Bank could be a good choice. It also offers multiple customer support options, so you can get help by phone, live chat, or even a virtual meeting. But we’d primarily recommend U.S. Bank if you have a lot of money to deposit, and not everyone will be able to open every account.

Pros

Strong customer service ratings and reputation
Above-average APYs
Multiple CD options

Cons

Only available in 27 states
Monthly fees apply to most accounts
Higher minimum deposit requirements on savings accounts
How we rate products

U.S. Bank overview

Although U.S. Bank isn't available nationwide, it's one of the largest banks in the country by asset size. The bank, based in Minneapolis, operates branches in the Midwest, West Coast, East Coast, and more.

U.S. Bank offers a range of banking products for individuals and businesses, as well as credit cards, loans, and home mortgages.

Bank U.S. Bank Smartly® Checking

U.S. Bank

Number of branches 2,000+
States with branches 27
ATM network 15,000+ U.S. Bank ATMs

30,000+ partner ATMs

Banking accounts
  • Personal checking
  • Personal savings
  • Personal money market account
  • Personal CDs
  • Business checking
  • Business savings
  • Business money market account
  • Business CDs

Who is U.S. Bank best for?

U.S. Bank is a reputable bank well-suited for those with large cash deposits. To qualify for the highest APYs on savings accounts and fee waivers, you need to have multiple accounts and maintain a balance of $25,000 or more.

If you're on a tight budget and need to avoid monthly service fees, you may find U.S. Bank too expensive. If you can't qualify for the fee waivers or meet balance requirements for the best APYs, it's probably not worth it.

When you should consider another bank

When your budget is stretched thin, instead of U.S. Bank, look for a company that offers fee-free checking and savings options. We recommend:

  • SoFi®: SoFi offers the SoFi Checking and Savings account with no monthly service fees,2 excellent fee-free overdraft coverage,3 and early direct deposit.4 The account earns interest on both checking and savings balances but requires direct deposit for the best savings rates.5
  • Synchrony: With no monthly fees, Synchrony is an excellent option for savings. You can earn competitive APYs on your balance with no account fees.

These are digital companies with easy-to-open online accounts, but you won't be able to visit a local branch like you can with U.S. Bank.

U.S. Bank banking account overview

U.S. Bank is a full-service financial institution offering a range of banking products. Whether you're looking for an account for your day-to-day expenses or to save for long-term goals, it has options.

U.S. Bank checking accounts

U.S. Bank has two checking products: U.S. Bank Smartly® Checking and Safe Debit.

U.S. Bank Smartly Checking

  • Monthly account fee: $126
  • Minimum deposit: $257

The U.S. Bank Smartly Checking account is the bank's signature checking account. As a Smartly Checking account holder, you're eligible for the Smart Rewards program. This program offers many financial benefits, including banking fee waivers, debit card cash back, loan discounts, a free Greenlight kids banking and budgeting membership, and more.

This account has a monthly maintenance fee, but there are several ways to waive it.

  • Maintain a balance of $1,500 or more
  • Receive at least $1,500 in combined monthly direct deposits
  • Have a U.S Bank Smartly Visa Signature card
  • Be a member of the military, between the ages of 13 and 24, or over the age of 65
  • Have a U.S. Bank Small Business Checking account

Smartly Checking offers multiple overdraft protection options, but it does charge overdraft fees.8

4.6
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2025 award winner Best for Bonuses
  • Earn up to $400 when you open a new U.S. Bank Smartly® Checking account and complete qualifying activities
  • Subject to certain terms and limitations
  • Offer valid through November 26, 2025
  • Member FDIC
  • Offer may not be available if you are an existing U.S. Bank customer or live outside of the U.S. Bank footprint
Open Account

Check out our full U.S. Bank Smartly Checking review

U.S. Bank Safe Debit

  • Monthly account fee: $4.95
  • Minimum deposit: $25

The U.S. Bank Safe Debit Account is checkless and doesn't have overdraft fees, hence its name. You get a debit card for transactions and ATM withdrawals, and you can manage your money via the U.S. Bank mobile app.

If you don't mind a small monthly fee to avoid overdraft fees or bounced checks, it could be a good fit. But it's not a great option if you want banking perks.

U.S. Bank savings accounts

Some of U.S. Bank's savings accounts offer above-average APYs, but they often have monthly fees, and some rates are very poor.

Bank Smartly Savings Account Elite Money Market Account CDs
APY 0.05% (as of 11/05/25)910 0.01% (as of 11/05/25) to 0.25% 0.05%-4.00% (as of 10/27/25)
Minimum deposit $25 $100 $500 to $1,000 (varies by CD)
Monthly service fee $5 $10 $0

Bank Smartly Savings Account

  • Monthly account fee: $5
  • Minimum deposit: $25
  • Highest APY: 0.05% (as of 11/05/25)

The Bank Smartly Savings Account is U.S. Bank's high-yield savings account (HYSA). It offers a high APY, but you must have a U.S. Bank checking account, debit account, or Bank Smartly Visa Signature card to earn the highest APY. Compared to the best savings accounts, this rate is decent but not outstanding.

You can qualify for a fee waiver if you have a U.S. Bank Smartly Checking account, Safe Debit account, or Bank Smartly Visa Signature credit card.

Pro tip
It's worth noting that many top savings accounts have no minimum balance requirements or monthly fees.

Money market accounts (MMAs)

  • Monthly account fee: $10
  • Minimum deposit: $100
  • Highest APY: 0.01% (as of 11/05/25) to 0.25% APY

Money market accounts typically offer higher APYs than savings or checking accounts, making them valuable for saving money.

With U.S. Bank, you can open an Elite MMA and earn a respectable APY, but only if you maintain a balance of at least $25,000. Lower balances earn a below-average APY. This is a very high minimum balance requirement compared to the best money market accounts.

Certificates of deposit (CDs)

  • Monthly account fee: $0
  • Minimum deposit: $500 or $1,000 (varies by CD type)
  • Highest APY: 0.05%-4.00% (as of 10/27/25)

U.S. Bank offers CDs with terms ranging from one month to five years. Its rates are lower than average, except for some promotional term lengths. That said, U.S. Bank does provide unique CD types that can be useful, including step-up and trade-up CDs, that let you take advantage of positive rate changes.

Other accounts and services from U.S. Bank

U.S. Bank offers a broad range of products, including:

  • Auto loans: You can finance a new or used car through U.S. Bank, and the bank also offers auto loan refinancing.
  • Credit cards: U.S. Bank credit cards don't have annual fees, and the bank provides options for earning cash back, building credit, and more. A couple of options that stand out are the U.S. Bank Shield™ Visa® Card, which offers excellent intro APRs, and U.S. Bank Cash+® Visa Signature® Card, which earns cash back on unique categories.
  • Home loans: If you're shopping for a home, U.S. Bank offers conventional loans, Federal Housing Administration (FHA) loans, and Department of Veterans Affairs (VA) loans.
  • Personal loans: U.S. Bank offers several personal loan options. If you're an existing customer, you can borrow up to $50,000.

Banks to consider instead of U.S. Bank

If you live outside U.S. Bank's service area or are looking for a no-fee banking option, you may need to choose another bank. Here's how U.S. Bank stacks up to three major competitors:.

Bank of America

Unlike U.S. Bank, Bank of America is available nationwide. It operates over 3,600 financial centers nationwide, so it's a good choice if you prefer visiting brick-and-mortar bank branches.

Bank of America is similar to U.S. Bank in that it has a tiered relationship banking program called Preferred Rewards that unlocks more benefits as your combined balance with the bank grows. So if you see more accounts you like with one bank than the other, go with that one.

While Bank of America is more widely available than U.S. Bank, it offers poor savings rates.

Check out our full Bank of America Advantage Banking review.

4.8
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Bank of America Advantage Banking
Up to $500 cash offer. Click ‘Learn More' for more details. Bank of America, N.A. Member FDIC.
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Chase

Chase is the largest bank in the country with a huge branch and ATM network, so it's also more accessible than U.S. Bank.

Chase has more checking account options than U.S. Bank as well, including options for children, teens, and college students. Its accounts do have service fees,11 but there are multiple ways to waive them. On the whole, we'd argue that Chase credit cards are stronger than U.S. Bank credit cards.

Check out our full Chase Bank review.

4.3
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Enjoy $300 as a new Chase checking customer
When you open a new Chase Total Checking® account with qualifying activities.12 FDIC Insured. Offer valid through 1/21/2026.
Learn More

Citibank

Citi has savings and checking accounts with competitive APYs, but they also have monthly fees. Citi stands out from U.S. Bank for its CD options. Besides longer CD terms, it also offers no-penalty CDs, so you can withdraw cash before the end of the CD term without sacrificing the interest you earned.

Like U.S. Bank and Bank of America, Citi provides a relationship banking program that gives you access to the most perks.

Check out our full Citibank review.

What we like about U.S. Bank

U.S. Bank balances digital accessibility with physical locations, so you can get personalized service however you prefer. If you live in an eligible state, you can visit a branch and/or use U.S. Bank's digital platforms.

If you want to open multiple account types, such as a checking account and a savings account, you can qualify for fee waivers and earn decent APYs. Most accounts have monthly fees, but with multiple accounts or a larger account balance, you can qualify for fee waivers.

What U.S. Bank could improve

U.S. Bank isn't available everywhere, so you can't open an account if you don't live in a qualifying state. Plus, many of its accounts (besides CDs) have monthly fees, which can be a frustrating expense.

And outside of its Smartly Checking account and Smart Rewards program, its banking benefits are pretty lackluster given the costs and requirements, especially compared to those of online banks.

FAQs

How do you contact U.S. Bank customer service?

You can reach U.S. Bank's customer support staff via phone, virtual meeting, or in person at a local branch. You can make an appointment online. If you suspect your account has been compromised or notice fraudulent activity, call 877-595-6256 to report it. 

Is U.S. Bank a good bank?

U.S. Bank is a well-known and reputable bank. In the 2024 J.D. Power National Banking Satisfaction Study, J.D. Power rated U.S. Bank above the industry average, which is also why it's among our best banks for customer service. In the J.D. Power study, U.S. Bank scored well across trustworthiness, account options, digital account access, and responsiveness.

What states have U.S. Bank branches?

U.S. Bank is available in 27 states. You can visit a branch in these states: Arizona, Arkansas, California, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oregon, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin, and Wyoming.

Residents of other states can open some accounts, but certain account options are limited to those who live in states where U.S. Bank operates branches. 

Bottom line

U.S. Bank offers some valuable banking products and services. In particular, its relationship banking program and low-cost, checkless account stand out from offerings from other big banks. And with a large enough balance, its savings rates can be decently competitive.

But the bank's limited availability and fees are significant drawbacks, and it definitely won't be the best for everyone. Check out some of the best banks to find the one that suits your needs.

Learn More
4.6
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2025 award winner Best for Bonuses
Multiple overdraft protection options13
Branches in 27 states
Banking and borrowing perks for higher balances
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