Banking Bank Reviews

SoFi vs. Chase [2026]: More Perks vs. In-Person Customer Service

Both SoFi and Chase offer banking features to help you manage your money. SoFi offers a higher APY and fewer fees, but Chase provides in-person support and more accounts.

Updated April 20, 2026
Fact check checkmark icon Fact checked
SoFi
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    No account fees on SoFi Checking and Savings1
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    Competitive APYs
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    Member perks like complimentary financial planning and loan discounts with SoFi Plus2
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    Highly-rated, unique mobile app
VS
Chase Bank
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    Wide range of bank accounts to choose from
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    5,000+ branches and 14,000+ ATMs
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    Member FDIC
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Our view

Online-only SoFi® stands out from other companies by offering competitive APYs on its checking and savings accounts, and it provides access to thousands of ATMs nationwide. Chase, on the other hand, offers the convenience of a large, traditional bank with branches throughout the U.S. as well as a wide range of account options.

When it comes to SoFi vs. Chase, I like both banking options (and personally use a Chase account linked to a different online bank). Where one falls short, the other tends to step up. This is why I recommend using both to manage your money if you're interested in both options. You could keep your savings balance in SoFi's combined checking and high-yield savings account, for example, while using Chase for convenient access to your money and in-person support.

How FinanceBuzz compared SoFi and Chase

To compare SoFi and Chase, we evaluated each financial services provider across key factors that matter for everyday banking, including fees, account features, accessibility, and overall value. We focused on how each institution serves different types of users, from those seeking high-yield digital banking to those who prefer full-service, in-person support. Factors considered include:

  • Account fees and requirements: We compared monthly maintenance fees, overdraft fees, and minimum balance requirements. Accounts with fewer fees and easier ways to avoid them were prioritized, as these can significantly impact long-term value.
  • Interest rates and earning potential: We evaluated savings and checking APYs, giving preference to accounts that offer competitive returns on deposits. Fintechs like SoFi often provide higher rates, while traditional banks may lag in this area.
  • Product offerings and ecosystem: We assessed the breadth of financial products available, including checking, savings, credit cards, loans, and investing tools. Banks with more comprehensive ecosystems may better support users looking to manage all finances in one place.
  • Digital tools and user experience: We reviewed each bank’s mobile app features, including budgeting tools, account management, and overall usability, as digital banking capabilities are critical for most customers today.
  • Branch access and convenience: We considered the availability of physical branches and ATM networks. Traditional banks like Chase may offer greater in-person access, while online-first institutions prioritize digital convenience.
  • Customer experience and reputation: We factored in customer feedback and third-party ratings to understand common strengths and pain points like service quality and ease of account management.

Learn more about the FinanceBuzz deposit accounts rating methodology.

Compare SoFi vs. Chase

SoFi Checking and Savings Chase Total Checking®
Best for Earning a high interest rate + avoiding monthly fees1 In-person support + more accounts
Accounts
  • Combined checking and savings accounts
  • Loans
  • Credit cards
  • Investing
  • Insurance
  • Estate planning in partnership with Trust & Will
  • Business accounts
  • Checking and savings
  • CDs
  • Credit cards
  • Loans
  • Home loans and HELOCs
  • Investing
  • Estate planning
  • Military banking
  • Student banking
  • Business banking
Number of branches 0 4,700+
Number of fee-free ATMs 55,000+ through the Allpoint Network3 15,000+
FDIC insurance Yes4 Yes
Customer ratings Mobile app:
  • 4.7/5 (App Store)
  • 3.8/5 (Google Play)

    Trustpilot: 4.0/5

    BBB: 1.29/5

Mobile app:
  • 4.8/5 (App Store)
  • 4.8/5 (Google Play)

    Trustpilot: 1.2/5

    BBB: 1.13/5

Year founded 2011 2000
Visit SoFi Checking and Savings Visit Chase Total Checking

Compare checking

SoFi Chase
Accounts
  • Online Checking Account
  • Total Checking
  • Secure Banking
  • Premier Plus Checking
  • High School Checking
  • First Banking
  • Private Client Checking
Banking perks
Minimum deposit $0
Monthly maintenance fee $0 $0 to $35 (depending on the account type)
Early direct deposit Get your paycheck up to two days early5 Yes, with some accounts
Cash deposits Cash deposits at participating retailers through Green Dot with a $4.95 fee Cash deposits at Chase branches or ATMs
Overdraft protection Yes6 Yes

SoFi checking

SoFi has a single checking account. Unlike Chase, SoFi doesn't let you open an account if you're under 18, so it's not the best option for families with kids. However, SoFi beats Chase when it comes to earning interest — SoFi accountholders earn up to 0.50% APY on checking balances.

You can deposit cash with SoFi, but as an online-only institution, the process isn't the easiest. You'll need to visit a retailer that offers Green Dot services, and you may incur a $4.95 fee per deposit. If you often need to deposit cash, SoFi might not be the most convenient option.

SoFi Checking and Savings is also one of the best rewards checking options. You can earn points for paying bills, monitoring your credit, and other actions that move you toward your financial goals. Redeem your points for cash, statement credit, or to book trips through SoFi Travel.

Read our full SoFi checking and savings review.

Chase checking

Chase offers six different checking accounts compared to SoFi's single option. Accounts range from bare-bones to premium, and Chase also has two checking accounts for kids. Monthly fees range from $4.95 to $35, but all are waivable if you meet certain conditions, like maintaining a minimum balance or setting up a qualifying direct deposit.

The First Banking and High School Checking accounts stand out as solid options to help young children manage their money and learn financial responsibility. Neither account has a monthly maintenance fee, and both include tools and safety features to help keep their money secure. As a parent, this is a huge draw for me and would make me choose Chase over SoFi.

Chase is also the best option if you frequently deposit cash or need in-person assistance since it has physical branches.

Read our full Chase Bank review.

Compare savings

SoFi Chase
APY Up to 3.30%7 Up to 0.01% (as of 10/16/25)
Minimum deposit $0
Monthly maintenance fee $0 $0 to $25
Monthly transaction limits None
Cash access Online transfers Online transfers or withdrawals at Chase branches

SoFi savings

SoFi's high-yield savings account earns a standard up to a 3.30% APY — and you can earn even more with a promotional savings boost.8 A high APY lets you earn a higher return on your savings, so you can hit your goals sooner.

SoFi also has several tools to help make saving easier. You can set up automatic transfers, opt into roundups to deposit change into savings, and create multiple savings vaults for different saving goals. In all, the SoFi savings account is an excellent option for anyone.

Chase savings

Chase offers two savings account options, but both have very poor APYs on all balances. The national average rate on savings deposits is currently 0.39% (as of 2/17/26), so 0.01% (as of 10/16/25) (on Chase Savings) is extremely low. But it's worth noting that this rate isn't altogether uncommon compared to savings rates with other big banks, which aren't known for offering the most competitive yields.

In addition, you'll pay a monthly maintenance fee with either Chase savings account unless you meet the requirements to have the fee waived. SoFi does not charge monthly maintenance fees, so this one is a no-brainer.

Compare other bank accounts

In addition to checking and savings accounts, Chase offers certificates of deposit (CDs) ranging from two months to 11 months, with competitive rates. To open a CD, you must deposit at least $1,000. Chase's CD rates are much higher than its savings rates, making them a good option for longer-term savings goals, like a down payment on a house.

SoFi doesn't offer CDs, but it does offer a wide range of loans, including mortgages, home equity lines of credit (HELOCs), home equity loans, personal loans with a wide range of approved uses, and private student loans. The company can also help you refinance certain types of student loans, including Parent PLUS loans, medical resident or professional loans, and law and MBA loans.

Both SoFi and Chase also offer a range of credit card options.

Fees

SoFi Chase
Overdraft fee $0 $34
Cash deposit fee Up to $4.95 partner fee per deposit $0
ATM fees $0 for Allpoint ATM transactions3 $0 for Chase ATMs
Stop payment fee $0 $30 per request
Foreign transaction fee 0.9% (paid by SoFi), 0.2% (paid by you) 3%
Wire transfer fees Up to $30 Up to $50

SoFi generally has fewer fees than Chase. You won't pay a monthly maintenance fee for your checking or savings account, whereas Chase requires you to meet certain requirements to waive the monthly fee on most of its accounts. SoFi also has no overdraft fees, whereas you could pay up to $34 per instance with Chase.

Both institutions make withdrawing cash easy and fee-free, as long as you use an in-network ATM. But you'll incur a fee if you need to deposit cash with SoFi, while Chase lets you deposit cash for free at a branch or ATM.

SoFi might be the better choice if you frequently travel overseas; you'll only pay 0.2% in foreign transaction fees, while Chase charges 3% per transaction. That can add up quickly, even on a short trip abroad.

Customer experience

SoFi and Chase both score low in BBB reviews, with scores of 1.29 and 1.13 out of 5, respectively. SoFi's Trustpilot score is better at 4 out of 5, compared to Chase's 1.2 out of 5. Chase customers report issues with customer service, though experiences seem to differ by location.

Some SoFi customers report positive experiences with loan products, while others report issues receiving direct deposits.

Bottom line

When comparing SoFi and Chase, consider your personal needs and preferences. If you want a simple account with low fees and access to loan products, SoFi is a good option. If you need the option of banking in person or want to open an account for a minor child, Chase is the better choice.

You might even benefit from using both – for example, keeping the majority of your savings in a high-APY SoFi account and using Chase for times you want the option to visit a branch. That way, you can maximize your interest earnings and still get in-person support when you need it.

As you compare institutions and bank accounts, pay attention to the APYs offered, especially savings rates, as well as monthly fees, overdraft protection, and balance requirements, to find the best choice for you.

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