Saving & Spending Travel

Priority Pass Lounges Are Crowded — Try These Other Options

Priority Pass lounges are now more accessible than ever. Travelers seeking respite from the crowds may need to look elsewhere.

Man waiting in lounge
Updated Dec. 23, 2024
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In theory, airport lounges offer weary travelers an escape from busy terminal gates and restaurants. But what if the lounge is just as crowded as the gate?

Priority Pass provides its members with access to one of the largest airport lounge networks in the world, but access is relatively easy to gain and has led to issues with overcrowding at some locations.

While it is popular, thankfully, Priority Pass isn’t the only lounge option out there.

What are Priority Pass lounges?

Priority Pass is an airport lounge network with over 1,600 lounges and experiences worldwide. You’re likely to see a wide range of airport lounge and amenity brands within the Priority Pass network, including Air France Lounge, Minute Suites, Club Aspire, Lufthansa Business Lounge, and more.

What you’ll find in a Priority Pass lounge varies widely from brand to brand, but you can assume that most brands that present themselves as lounges will have amenities like Wi-Fi, televisions, food and drink, and seating. More targeted Priority Pass airport experiences like Be Relax Spa — which can be found at multiple major airports — likely won’t have all the amenities you’d find in a general lounge but offer more specialty services like massages.

While amenities like seats and Wi-Fi can likely be found throughout the airport, complimentary food and drinks often make a lounge visit worth it, as airport food prices are notoriously high. If you do a lot of air travel involving long layovers, accessing airport lounge amenities could help you save money.

My experiences with lounges
In some cases, I’ve seen additional amenities such as showers, massage chairs, prayer rooms, luggage storage, and more. The size of each lounge varies and could range from a few rooms to multiple floors of space. – Steve Miller, Editor

To see what lounges and experiences are available at the airports you frequent, click “Find lounges and more” on the Priority Pass website.

How to get into Priority Pass lounges

You need Priority Pass membership to access Priority Pass lounges. If a lounge is full, you might be asked to wait until there’s space available, even if you have a membership. You typically need to show your membership card or Digital Membership Card, available on the Priority Pass app.

Priority Pass offers three tiers of paid membership:

  • Standard: $99 annual membership that allows you and your guests access to Priority Pass lounges for $35 per person.
  • Standard Plus: $329 annual membership that offers you 10 free visits per year. After your 10 free visits, it’s $35 per visit. It’s also $35 for each guest you bring in.
  • Prestige: $469 annual membership that offers you unlimited free visits to Priority Pass lounges. You can bring in guests for $35 per guest per visit.

If you want to avoid paying directly for membership, it could be more cost-effective to get a credit card with Priority Pass included as a benefit. Most credit cards that offer Priority Pass benefits provide you with a Priority Pass Select membership. In fact, the prevalence of Priority Pass lounge access as a card benefit is believed to be one of the primary reasons so many lounges now face issues with overcrowding.

Priority Pass guest access

Priority Pass guest access policies vary from membership tier to membership tier, from lounge to lounge, and from credit card benefit to credit card benefit. What that means for you is: Read the fine print.

Before you book a lounge with your traveling companion, make sure you know what it will cost and whether you’re even allowed to bring a guest.

Are Priority Pass lounges usually crowded?

It’s become the general consensus among airport aficionados that Priority Pass lounges are too dang crowded. The culprit? Travel credit cards, possibly. See, what was once an exclusive benefit on specific premium travel credit cards has become an increasingly common perk on many different cards at varying fee levels.

Why are Priority Pass lounges so crowded?

Priority Pass was founded in 1992 by a traveler who observed premium ticket holders enjoy the benefits of different airport lounges while he was stuck suffering the experience of waiting at the terminal gate. The founder wanted to offer an affordable way for frequent travelers to access similar airport lounge benefits and improve their travel experiences.

And, for some time, Priority Pass led the way in providing members with enjoyable lounge experiences. Priority Pass was once a benefit reserved for a few top-tier travel credit cards, including the Chase Sapphire Reserve® and The Platinum Card® from American Express (enrollment required).

High annual fees likely kept many travelers away from these cards, but over the years, more cards with lower fees have added Priority Pass benefits. Even the $0 annual fee U.S. Bank Altitude® Connect Visa Signature® Card comes with four free visits per year.

Alternatives to Priority Pass lounges

If you’re ready to leave Priority Pass behind or simply want more lounge options, consider a few alternatives, such as using another lounge network or program. Some of the best travel credit cards offer airport lounge access that isn’t necessarily through Priority Pass.

Centurion Lounge

The Amex Centurion Lounge network has long been considered an upgrade over Priority Pass, but without as large of a footprint. Many of these lounges are spacious and typically offer elevated food and beverage options. The Centurion network, which includes Escape Lounges, has over 40 locations worldwide and limits access to these cardholders:

All information about The Centurion® Card from American Express has been collected independently by FinanceBuzz.

Chase Sapphire Lounge

Chase is set to open multiple airport lounges over the coming years. Some are full-service lounges branded Chase Sapphire Lounge® by The Club, while others are smaller spaces or partnerships with existing lounges. They can be found in these locations:

  • Austin (AUS) — open now (Sapphire Terrace, not a full lounge)
  • Boston (BOS) — open now
  • Hong Kong (HKG) — open now
  • Las Vegas (LAS)
  • New York City (LGA) — open now
  • New York City (JFK) — open now
  • Philadelphia (PHL)
  • Phoenix (PHX) — open now
  • San Diego (SAN)
  • Washington, D.C. (IAD) — open now (partnership with The Etihad Lounge)

Chase Sapphire lounge access is granted to the following:

  • Chase Sapphire Reserve, J.P. Morgan Reserve, The Ritz-Carlton Credit Card primary card members, and authorized users who have activated their complimentary Priority Pass membership.
  • Sapphire Reserve and J.P. Morgan Reserve cardmembers may bring up to two guests per Priority Pass Membership card, per visit, for free, and additional guests for $27.
  • Ritz-Carlton card members may bring unlimited guests at no charge.
  • Priority Pass members receive one complimentary visit per calendar year.

Note that there is no complimentary access for Chase Sapphire Preferred® Card users.

Capital One Lounge

Capital One has airport lounges in Dallas/Fort Worth (DFW), Washington, D.C. (IAD), and Denver (DEN), with lounges in New York (LGA and JFK), Las Vegas (LAS), and Washington, D.C. (DCA) on the way.

These lounges are open to any traveler for a $90 fee per visit. These credit cards also offer specific lounge benefits:

Effective Jan 1, 2025, the Venture and Spark cards will no longer offer complimentary access.

Airline lounge memberships

Many major airlines have their own lounge networks you can join. Here are the costs for some of the more popular lounge memberships:

Name Membership cost Day pass cost Number of locations Free credit card access
Alaska Lounge (Alaska) $450 to $750 $60 9 plus nearly 90 partner locations N/A
Admiral’s Club (American Airlines) $700 to $1,650 or 70,000 to 165,000 miles $79 or 7,900 miles 30+ Citi® / AAdvantage® Executive World Elite Mastercard®
Sky Club (Delta) $695 to $1,495 or 69,500 to 149,500 miles N/A 50+ Delta SkyMiles® Reserve American Express Card

The Platinum Card® from American Express

United Club (United) $550 to $650 or 75,000 to 85,000 miles $59 45+ United Club℠ Infinite Card

Keep in mind that certain premium fares, such as first-class or business-class tickets, could get you into different airline lounges as well. Additionally, having elite status with a certain airline might provide airline lounge benefits.

Access policies vary so widely across lounges that you should always check whether you indeed have a chance of getting let in before banking on a visit.

FAQs

How much does Priority Pass cost?

Priority Pass membership ranges in cost from $99 to $469 per year. Priority Pass offers three tiers of paid membership:

  • Standard ($99 annual fee, $35 per visit for members and guests)
  • Standard Plus ($329 annual fee, 10 free member visits per year, then $35 per visit; $35 per guest)
  • Prestige ($469 annual membership, unlimited free member visits; $35 per guest)

What are Priority Pass lounges like?

Priority Pass lounges often provide a welcome retreat from busy terminal gates. This could include having a more comfortable space to sit and relax before your flight, and certain lounges also provide complimentary food and drinks. Special amenities such as showers and massage chairs might also be available at specific lounges.

Are Priority Pass lounges overcrowded?

It depends on the location, but it’s not uncommon for Priority Pass lounges in busy airports to be overcrowded. This is likely because access to Priority Pass lounges is a common benefit on many popular travel cards. Also, certain lounges might not offer much space to begin with, so the lounge could quickly become crowded during busy times.

Bottom line

There’s no getting around the fact that airport lounges no longer carry the air of exclusivity they once did. Yes, Priority Pass lounges are often busy, but they could still be a better option than waiting for your flight at the gate — it’s not like the terminal isn’t crowded either.

If you want to open up more lounge options, consider other airport lounge networks that might not be as busy as Priority Pass. Depending on your typical travel routes, different lounges could offer you more flexibility and benefits. Check out these credit cards with lounge access.

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